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Terms and ConditionsThis page contains information and advice on all aspects of the site This section contains information on: Glickman’s Confectionery 157 London Road Glasgow G1 5BX Contact us by telephone on 0141 – 552 0880 (International +44 0141 552 0880) or fax us on 0141 552 0880. (Calls are charged at standard rate). We will be delighted to receive your call. Email us at: info@glickmans.co.uk All UK deliveries under 1.5kg in weight will be sent by Royal Mail First Class Post. International deliveries under 1.5kg are sent by Royal Mail Air Mail. All deliveries over 1.5kg in weight will be sent by Parcel force Worldwide Standard Service. (Max weight 30kg including packaging) Delivery will be to the address stated on the order form, please make sure that this information is accurate and includes the country and zip and postal codes. (A quarter of a pound is approximately 113grams) (A quarter of a Kilogram is exactly 250grams) Back orders – If your item is not available due to being out of stock, we will back order for you. If you wish not to wait for the item, you have the right to cancel. Many of the sweets that we sell may contain traces of nuts. We cannot guarantee that any of the sweets that we sell will be free of nut traces. This is due to the numerous suppliers that we have and the large variety of confectionery made by these various suppliers on their property. Sweets sold on this site may also contain flavourings, sweeteners and additives. Please call for further details. Payment and Security: We accept all major credit and debit cards, including:
The conditions below do not affect your statutory rights according to United Kingdom law. We will not debit your card until your order is ready for dispatch. For security reasons we must take the cardholders/account holders address. We use a secure order system that encrypts your credit card details to protect them from interception. If you do not wish to pay by credit card, you can print a copy of your order and mail it to us with a cheque drawn in sterling on a UK bank or an international money order drawn in sterling. If paying by cheque there will be a delay of a few days before goods are dispatched. We will send you an email to acknowledge your order. We reserve the right not to ship goods until payment has been received. Glickman’s Confectionery remains the owner of stock until payment has been received. We reserve the right to withdraw any item from sale, at any point prior to dispatch, for whatever reason. We know that you will be delighted with your purchases from Glickman’s Confectionery. We have been in business for over 100 years and are fully committed to excellent customer care. However should something not be to your satisfaction then you may claim for a refund, please return your order within 7 days to: Glickman’s Confectionery Please enclose your contact details and reason for your return. We cannot accept responsibility for the climatic conditions experienced once the product has left our business premises. We also cannot be responsible for a third party eg. The Delivery Company, however we will do our best to resolve any problems experienced by a third party. The cost of postage will not be refunded. The storage and use of any information that we collect about you will be in accordance with the Data Protection Act 1998. The type of information that we will collect about you includes:
We are committed to protecting your privacy. We do not disclose buyer’s information to third parties. If you wish to check or update the information that we have regarding your details you can do this by emailing us. The information on this website is the copyright of Glickman’s Confectionery. No part of our web page can be reproduced, copied in any format without our prior permission received in writing by us. This includes the photographs, artwork, text and other material supplied by us on this web page. For the purpose of placing an order, you may print out the order form only. Any links on this website to other sites are purely for the interest of our customers. We cannot be held responsible for any content on these sites. Mission Statement: |